About us
Who you are buying from.
MyTicket is a product of My Ticket Africa Limited, a company registered in Nigeria. Here is what we do, how your money is handled, and how to reach a person.
What we do
We sell tickets for events across Nigeria, take the money, and get people through the door. Three jobs, and the whole product is built around the fact that they are one evening for the person holding the ticket.
We take the payment
Cards, bank transfer and USSD, priced in Naira. Buyers can split a ticket with friends or pay in parts.
We issue the ticket
A signed QR code in seconds, by email and into Apple or Google Wallet. Transferable if plans change.
We run the door
One scan per ticket, on any phone, working offline when the venue has no signal.
In more detail: how your ticket works if you are buying, or why MyTicket if you are running an event.
How your money is handled
- Payments go through Paystack
- Every Naira payment is processed in Nigeria by Paystack. Card details are entered on Paystack's own payment page and never reach us.
- Ticket money settles to the organiser
- Each organiser connects their own payout account, and their takings settle to it directly. Our booking fee is split out at the point of payment rather than held and forwarded.
- The fee is on the receipt
- A booking fee a buyer discovers at the moment of payment is not a fee, it is a surprise. Ours is shown before you pay and capped, and the whole rate card is published.
- Refunds follow the event's policy
- Each event states its own refund terms on its ticket page before you buy. What we will and will not refund is in the refund policy.
The registered company
A platform that holds other people's ticket money should be checkable. These are the details to check us with.
- Registered name
- My Ticket Africa Limited
- RC number
- 9838184
- Trading as
- MyTicket
- Registered office
- No 1, First Gospel AvenueOrisumbareMowe, Ogun StateNigeria
- Phone
- +234 707 083 8226
My Ticket Africa Limited (RC 9838184). How we handle personal data, and your rights under the Nigeria Data Protection Act, are in the privacy notice.
Talk to a person
A problem with a ticket you have bought is fastest by email — put the order reference in the subject. Anything else, including partnerships and press, goes through the contact page.